7 Reasons NOT to Buy From a Small Company
7 Jun 2016
I shouldn’t really be doing this, in fact it goes against everything we probably should be saying, but I just felt it was time to come clean…
As you will all no doubt know, we’re a small, family run business. However, shopping with us doesn’t come without its issues and I thought in the interest of being honest, I’d pen some thoughts on why you might NOT want to buy from a small company:
1. Large companies always stick to their working hours. Don’t you just hate those companies that stay open longer than they should do, just to get something finished for you, or help you out? Ugh.
2. Small companies want to do irritating things like smile, remember your name and thank you personally for your business. High five to remaining anonymous and being frowned at.
3. If you have any problems, you know that buying from a big company means you’re in safe hands. Sure, it’s never the same hands; you will always get through to a different person every time and have to explain the situation all over again and you will most definitely have to call at least 10 times before they do sort it out. But yea, they’ll almost certainly sort it out for you eventually.
4. Calling a UK based, local phone number is sometimes a bit of a chore. It’s often a much more pleasurable experience to just call a premium rate number and wait on hold for 20 minutes.
5. Big companies always reward long standing, loyal customers. Take your insurance company for instance, they would NEVER offer a better rate to someone who has just signed up, than to someone who has been a customer of theirs for 10 years.
6. If there’s one thing I hate, it’s people that want to help me out. You don’t have any of the rubbish with large businesses – they rarely take the time to listen or to really get to know what you’re looking for or what they can help with and personally, I much prefer being dealt with like that. Just stop trying to help me out, goddamn it.
7. I don’t know about you, but when I spend my money, I like to know that it’s not going to that friendly family down the road. Like these chirpy looking chumps…
Photo: Samie Lee Photography
Anything you’d add to the list? I’d love to know in the comments below.
Sarcastically yours,
Hollie x
22 replies to “7 Reasons NOT to Buy From a Small Company”
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Your comments make us happy!
This is such a brilliant post – love the sarcasm! So good!!! 🙂 this gets the biggest of thumbs up from me. You are all fab, have a wonderful company ethos and super stylish products!
THANK YOU so much for your lovely comment, Jade! This really made us smile. So pleased to hear you enjoyed the post – thought we’d go for a different angle!! Thank you again! 🙂
This post is BRILLIANT!!! Well written and couldn’t be more on pointe. Well done for helping to get this important message out there #supportsmallbusiness
Julia xx
Thank you SO much, Julia!! It’s so fantastic to have such a good response to this. Thank you for taking the time to comment, it means a lot to us… have a lovely weekend!
Hollie ❤️
Great …. Luv this x
Thanks Shelley! Great to hear you liked it 🙂
When I first saw the title, I was thinking eh?!?!
I love this post – perfectly executed and I couldn’t (not) agree more… if that makes sense.
Yay small companies!
Lx
Hi Lara! Thanks so much for your comment, lovely to hear you enjoyed the post 🙂
Not having to pay a premium to support a big company’s exotic offices,extensive receptionists and general on staff people who haven’t done much that’s useful in a long time but no one can actually find a reason to fire.
Sounds like you’ve had some bad experiences with big companies 🙁
This is great Hollie.
Your title caught may attention straight away. A fab way of getting people to think about small businesses and the challenges they face 🙂
Really glad to hear you like it! Thanks for your comment, Jane 🙂
What a smart lady you are. Perfect timing for this post! What a joy to read and so glad people are waking up to the fact that shopping small means better service, trendier products, and supporting local entrepreneurs. Hope you have a smashing December.
X
@seasonsincolour
Thank you so much, lovely. There’s so many reasons to shop small, but I think people do still need a bit of reminding! x
Love it! literally in tears! brilliant post and so true!
Haha, so glad you enjoyed it, Anna!! Thank you 🙂 x
Brilliantly tongue in cheek
Thanks very much, Vicki! Glad you enjoyed it 🙂
Brilliant!!!
Thanks for your comment!
Love this! Never been a better time to support the small fries! (Although, it is a bind putting up with personalised, cheerful passionate individuals that care more about customer satisfaction than making a quick buck! 😀 )
Stay safe and sane everyone! x
Hehe yes, it’s a bind putting up with good customer service isn’t it!